Training Course 1-Pre-Match Queue

Video Transcription

Video Summary

The video explains changes to the Pre-Add Match Queue. In the current system, clicking “Pre-Add Matches” shows the full history of all pre-add returns received to date. In the upcoming release, the Pre-Add Match Queue will display only the most recent pre-add return. To view historical pre-add returns in the new version, users should navigate to Claims > History > Pre-Add Return, where they can access the same historical view as before, download text files, and drill into any processed pre-add return.

Keywords

Pre-Add Match Queue

pre-add returns history

Claims History navigation

upcoming release changes

download pre-add return text files