Managing Unanticipated Outcomes
Availability
On-Demand
Credit Offered
1 AMA PRA Category 1 Credit™ Credit
1 Proprietary Copic Points Credit
When medical outcomes are significantly different from expectations, what is one to do? This course reviews the definition of an unanticipated outcome, the importance of perspective (the physician’s, the patient’s and/or the family’s), and the practical steps to consider in order to develop a plan and successfully manage these types of outcomes. Case studies form the foundation of the course.
-Discuss the importance of recognizing and reporting unanticipated outcomes. -determine the best ways to reconcile the events with patients, families and involved providers. -develop ways to analyze the error and implement changes to prevent recurrences.
60 min.